Your personal data is our top priority. This page gives you a clear, transparent overview of how jai9 collects, stores, and protects your information.
To protect your privacy on jai9, we follow industry-leading technology and policies that meet international standards.
All your data is protected with 256-bit SSL/TLS encryption. Everything from deposits to personal information is processed through encrypted channels.
Jai9 never sells your personal data to third parties. Information is not shared with any external party except where required by law.
You can view, correct, or request deletion of your personal information at any time. Your data belongs to you.
Your data is stored on internationally certified secure servers. Regular security audits and data backups are ensured.
If you'd rather not receive our promotional emails or SMS, you can opt out at any time with ease. We respect your preferences.
Jai9 complies with international data protection regulations. Our privacy policy is updated regularly to ensure the highest level of protection at all times.
jai9 One of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy clearly explains what data jai9 collects, why it collects it, how it is used, and how it is kept secure.
When you jai9- website or app, create an account, place bets, or use any of our services — this Privacy Policy applies. Please read it carefully, as it outlines your rights regarding your data and our responsibilities.
This Privacy Policy was last updated in January 2026. You will be notified of any changes via your registered email or SMS.
By continuing to use jai9's services, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact us at support@jai9.ws.
jai9 Only the information necessary to provide our services is collected. We do not request or collect any data beyond what is needed. The types of information we collect are described below.
| Data Type | Purpose |
|---|---|
| IP address | Security & Location Verification |
| Device Information (type, OS) | Service Optimization |
| Browser information | Compatibility Assurance |
| Session Data & Cookies | User Experience Improvement |
| Transaction History | Account Management & Dispute Resolution |
| Betting activity | Responsible Gaming Monitoring |
Jai9 never collects or stores your bank account PIN, mobile banking password, or full payment card number. If you are ever asked for this information, it is a sign of fraud.
jai9 Collected data is used only for specific and legitimate purposes. Here's a detailed breakdown of how we use your information:
We never sell your information to advertisers or share it with third parties without your consent. jai9Your data is always used transparently and with your best interests in mind.
jai9 Your data is never held longer than necessary. Information is retained while your account is active and may be kept for a defined period after account closure.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Customer Support Communications | 3 Years |
| Cookies & Session Data | 30 days to 1 year |
| Marketing Preferences | Until Opt-Out |
After the applicable retention period, your data is securely deleted or fully anonymized so that you can no longer be identified in any way.
jai9 Your personal data is not shared with third parties. However, limited information may be shared in the specific circumstances outlined below:
Before sharing any data with a third party, jai9 ensures they follow equally strict privacy standards.
In the event of a company merger or acquisition, your data may be transferred to the new entity. You will be notified in advance, and this Privacy Policy will remain in effect.
jai9 Uses cookies to improve your experience on the website and app. Cookies are small text files stored on your device.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features on jai9 to not work properly.
jai9As a user, you have a number of important rights over your own data. We respect these rights and have made them straightforward to exercise.
Request to see what information jai9 holds about you.
To correct any inaccurate or outdated information, please contact our support team.
Your data will be deleted unless retention is required by law.
Request that your data be used only for specific, defined purposes.
Request a download of your data in a machine-readable format.
Object to marketing communications or specific uses of your data.
To exercise these rights support@jai9.wsto send us an email. We will respond to your request within 30 business days.
jai9 We use the highest industry-standard security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.
If you become aware of any suspicious activity or security breach, please immediately contact support@jai9.ws. We'll address it promptly.
In the event of a data breach, we will notify affected users within 72 hours and take the necessary protective measures.
jai9 An 18+ platform. We strictly prevent minors from creating accounts or accessing our services.
If parents suspect their child is using jai9, please support@jai9.ws. We'll take prompt action.
If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. Our team is available 24/7 to assist you.
For more information about this Privacy Policy or to take any action regarding your data, please contact us directly support@jai9.ws-. We always operate with full transparency.